How do I update my menu?

Kurt De La Rosa
Kurt De La Rosa
  • Updated

Self-Serve Menu Management customers

With Business Manager Self-Serve Menu Management, you may fully control your menus through your Business Manager platform as shown below: 

Log into your Business Manager platform and click on the menu to see the menu details view. Schermata_2022-12-12_alle_15.18.49.png
  • View Menu

Preview of menu and menu areas

  • View Categories

The 2nd tab shows you all your menu categories

  • View Category Details

Click on the first category to see its details

  • Edit Category

  1. Edit category details such as name, description, and the items in the category

  2. Click “Cancel” when you’re done to close the details



  • View Modifiers

The 3rd tab shows you all your menu modifier groups.

  • View Modifier Details

Click on the first modifier group to see its details.

  • Edit Modifiers

  1. Edit modifier details such as name, description, and the modifier items.

  2. Click “Cancel” when you’re done to close the details

  • Edit Menu Items

  1. Click on the search icon to search the current view.

  2. The tabs switch to a focused search field.

  3. Select the top option that shows after typing a few letters

  4. Edit options will appear.



  • Edit Menu Item Modifiers

  1. Click to add a modifier group and start typing.

  2. Type in the search field to generate results that match.

  3. Expand the modifier group to see the modifiers contained.

  4. Grab the list item to rearrange its order.

  5. Save to finalize changes.




  • Publish a menu

  1. Click on the Menus tab.

  2. Click on Publish. Publishing will push menu to all connected services at your one location.

  3. You see that the publish is in progress.

  4. When the publish is complete, the menu receives a publish timestamp.









Customers without Self-Serve Menu Management tool

If you do not have Self-Serve Menu Management tool, we can ingest menu updates from one of your delivery partners. This means you can make a change/edit to one of your delivery partners’ menus and we’ll ensure the changes are reflected in Otter. In these cases, please let us know beforehand by sending an email to so our team is prepared to make the changes on your behalf.


If you would like to upgrade your account to Self-Serve Menu Management, please reach out to our support team and we can help you get started! 



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