Can I activate my Otter account via web, prior to hardware arrival?

Kurt De La Rosa
Kurt De La Rosa
  • Updated

Yes! You can access your account by logging into

  • If you created your account via the Otter Dashboard, please use the login information you created for this location when you signed up.
  • If you received your hardware in a package, it should include login information. Please use the login information provided to log in to your account.
  • If you forgot your password - Click on "Forgot Password" in the Otter app.
  • If you forgot the email used as your username, please chat or email support at with your name and restaurant address. Please request your username information and our support team will assist you.

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