Printers Offered by Otter

Kurt De La Rosa
Kurt De La Rosa
  • Updated

We have two types of printers for you to choose from depending on your business’s needs.

Cloud (or Hardwired) Printers: These printers are preconfigured and delivered by Otter. All you need to do is connect them to the internet to start printing your orders! We currently provide Epson models TM-m30II-NT and TM-T88VI.

Bluetooth Printers: These printers connect directly to your Otter tablet through the Otter app. The Bluetooth signal must be strong between the printer and tablet, so you need to place these devices close to each other. We currently provide the following models: Epson TM-m30II, Rongta RP328, and Rongta RP310 (sticky label printer).

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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