Otter and Point of Sale (POS) Integration

Kurt De La Rosa
Kurt De La Rosa
  • Updated

Looking to get started with a Point of Sale (POS) Integration!? Find out how to do so in the link below!

Otter and POS Integration


Article Contents:

What is a Point of Sale (POS)?

A Point of Sales (POS) system is the software and/or hardware that businesses use to make sales, accept payments, and check out customers. Think of it as a digital cash register! The system allows you to accept and manage payments for whatever it is that you are selling.

Why the Integration is Great

  • Reduce costs & optimize operations with POS Integration
  • Consolidate your point of sale and online orders into a single system, reduce costs, and avoid human errors with Otter POS integration.
  • Learn more here: Otter and POS Integration

How Does it Work?

The POS integration with Otter allows customers to get Online Food Ordering platform orders processed directly into their POS. This means that if you are POS integrated, when you receive and online food order through Otter, the food order will automatically be processed through your POS system for payment.

This automation can happen thanks to a 1:1 "item match" between the Menu items you have listed on Otter and the Menu items you have listed on your POS.

To ensure that this matching is working properly, the following must occur:

  1. Otter and POS menus must be synchronized.
  2. Your menu must be published to all integrated/connected Online Food Ordering platforms.


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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