Resetting The TP-Link

Kala Haley
Kala Haley
  • Updated

Resetting the TP-Link:

Resetting the TP-Link is a pretty easy process and is typically done if the green light on the TP-Link does not go solid or if the tickets printing out of the hardwired printer after connecting the TP-Link do not reflect DHCP Enabled. To reset the TPLink, proceed with the following easy steps. 

  1. Locate the small reset button located on the back of the TP-Link to the left of the power port. It should be located just below the green light. ⏺ 🔌 
  2. Take a pin and hold that button down for no less than 5 seconds. The light should go away and come back flashing green. This may take a moment ⏺ 🖊⏳

Once the light returns to flashing green, the TP-Link is reset and ready to be plugged back into the wireless router. You will need to start the entire process over starting with Step 1 under TP-Link preparation above.👆


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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