Table Numbers

Overview

The Table Numbers feature for QR Code Ordering allows your business to keep track of each digital dine-in order placed by eaters by assigning each order a table number. 

This lets your restaurant staff efficiently identify what order goes to which diner.

Table Number Illustration

 


 

Enabling Table Numbers

Table Number tracking can be enabled from an organization or location/store level.

  • Organization Level: Applies to all brands and locations
  • Location/Store Level: Applies to only that location within a brand

Follow the steps below to enable table number tracking for digital dine-in orders.

  • Step Process Image
    1 From the Otter Dashboard, select Apps > Direct Orders.
    Direct Orders App
    2 Click [Settings].
    Direct Orders Org Settings
    3

    Click the Dine-in tab.

    Ensure Dine-in option is enabled.

    Enable Dine-in Override
    4

    Scroll to Ordering section.

    Toggle Collect table number ON to allow.

    5

    Click [Save] to confirm changes.

    Changes will apply to all brands.

    Save Tips Settings Direct Orders
  • Step Process Image
    1 From the Otter Dashboard, select Apps > Direct Orders.
    Direct Orders App
    2

    Go to Locations tab.

    Click [Location Settings] for the store you’d like to edit.

    Location Settings Direct Orders
    3

    Click the Dine-in tab.

    Ensure Dine-in option is enabled.

    Enable Dine-in Override
    4

    Scroll to Ordering section.

    Toggle Collect table number ON to allow.

    Table # Collect ON
    5

    Click [Save] to confirm changes.

    Changes will apply to only that location.

    Save Tips Settings Direct Orders

 


 

Table Number QR Codes

When Table number tracking is toggled ON for digital dine-in, when you print QR Codes (from the Otter Dashboard) for eaters to scan— you can choose to print QR Codes with or without table numbers assigned to a QR Code.

  • Table QR w: Number


    QR Code with Table Numbers

  • Table QR No Number.png


    QR Code without Table Numbers

Check out more information about each option below.

 

QR Assigned Table Number

QR codes with table numbers will create a unique QR Code for each section/table number set by you. When a diner scans a QR Code to place an order for dine-in, the table number will automatically be assigned to their order.

 

Flow of QR Codes with table numbers:

 

QR Without Table Numbers

QR codes without table numbers will create one universal QR Code for your restaurant's digital dine-in. When a diner scans a QR Code to place an order for dine-in, they will need to manually add their table number while placing their order.

 

Flow of QR Codes without table numbers:

Learn more about generating and printing QR Codes for digital dine-in here.

 


 

FAQs

  • You can edit existing, and add or remove sections/numbers for QR code assignment by going back into Print QR codes for the Organization or Store/Location within the Direct Orders App in the Otter Dashboard.

     

     

  • No— at this time, when selecting the table section, you will only be able to choose table, bar, or patio.

    QR Code Table Numbers Assigning.png

 


 

 

 

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