How to update the tax information for a menu item

Andrew Starr
Andrew Starr
  • Updated

Summary

Tax rates can be update for specific items from within Otter Dashboard. The steps are slightly different if you're in the United States, but are outlined below.

User Instructions

Updating tax rates - Non-US users

  1. Access Otter Dashboard
  2. Navigate to Apps and select Menus
  3. Choose the brand and location
  4. Select Items
  5. Select the menu item that you'd like to edit
  6. Select Pricing and then Advanced Pricing
  7. Select the tax rate for your item in the Taxes section
    • Note - Tax percentages are pre-set automatically by country
  8. Select Save
  9. Select Publish Menu and select the locations you'd like to update
  10. Select Publish Menu

Updating tax rates - US user

  1. Access Otter Dashboard
  2. Navigate to Apps and select Menus
  3. Choose the brand and location
  4. Select Items
  5. Select the menu item that you'd like to edit
  6. Select Pricing and then Advanced Pricing
  7. The tax rate is set by default based on location
    • Note - If this rate is incorrect, click Manage tax rates
  8. Change the tax rate to the appropriate number for each location
  9. Select Done to save the tax rates for that item
  10. Select Save

 


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

Related to

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.