How do I update my menu prices?

April Lara
April Lara
  • Updated

Page Contents


Summary

This guide will explain how to edit menu prices directly within the Otter Dashboard.


User Instructions

Edit Prices via Self-Serve Menu Management

  1. Log into your Restaurant Business Manager.
  2. Select Apps in the top left corner to open the drop-down menu.
  3. Select Menu to access Self-Serve Menu Management. Listed here are all the menus associated with your account.
  4. Select the menu that needs to be updated.
    If there are multiple menus, please make sure you click on the menu for the correct location as some menus are attached to multiple locations.
  5. Below the menu name, select Items to load all the menu items.
  6. Select the item you would like to update the price.
  7. In the Edit item Page, scroll down and locate the Pricing section. 
  8. Update the item price in the field labeled Item Default Price.
    Screenshot 2023-10-20 at 2.24.04 PM.png
  9. Select Save on the top right corner to save the changes. 
  10. Select Publish to push the menu changes to the Delivery platforms.

Edit Menu Items via Self-Serve Menu Management - Advanced Pricing

  1. Log into your Restaurant Business Manager.
  2. Select Apps in the top left corner to open the drop-down menu.
  3. Select Menu to access Self-Serve Menu Management. Listed here all the menus associated with your account.
  4. Select the menu that needs to be updated.
    If there are multiple menus, please make sure you click on the menu for the correct location as some menus are attached to multiple locations.
  5. Select the Items tab at the top of the menu page to access all of the menu items.
  6. Select Advanced Pricing. The following features are available:
    • Default pricing
    • Price Overrides
  7. Locate to the Default pricing section. Here, you can set up the price for Delivery and/or Pickup.
    Screenshot 2023-10-19 at 12.00.33 PM.png
    The Pricing per fulfillment Toggle allows you to decide which pricing you to apply to the menu. The options are either pickup or delivery. If you Toggle it on, you can set up the pickup price.
  8. Locate the Price Overrides section.
  9. Select the dropdown next to Price Override Options. In the dropdown you can select to override prices by one of the following:
    • Price set for all.
    • Price per channel.
    • Price across menu.
    • Price per channel and across menu.
  10. To edit the price per delivery platform, select the Price per channel option.
  11. Once you have completed the item edits, please make sure to select Save in the top, right corner.
  12. After all the menu edits are complete, Select Publish to update all of the delivery partner's menus.

Related Content


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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