How to Resolve an Invoice Discrepancy

Kala Haley
Kala Haley
  • Updated


Encountered an invoice error? Don't worry, we're here to assist you in resolving it promptly. Simply reach out to us using the contact details provided below, and we'll take care of the rest.


For Otter Customers:
Contact our Customer Success Team at for assistance.

For CloudKitchens Customers:
Reach out to our CloudKitchens Billing Team at for assistance.

For Future Foods Customers:
Get in touch with our Support Team for assistance by using our Customer Support Form.

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If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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