Why was my Virtual Brand Closed?

Kurt De La Rosa
Kurt De La Rosa
  • Updated

Future Foods continuously evaluates the performance of our brands and the performance of our restaurant partners to make sure we are delivering the best possible food to our eaters. Based on low order fulfillment, we have found that virtual brands might not be a fit for your location. As a result, we will be turning off your Future Foods account so you can focus on what you do best – cooking up your own delicious recipes!


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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