How to cancel a Direct Orders account

Kala Haley
Kala Haley
  • Updated


If you would like to cancel a Direct Orders account, please follow the steps below to contact Support. We would be happy to assist you with the account changes.

User Instructions

Please contact our Support Team for assistance using one of the following:

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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