Summary
If you would like to cancel a Direct Orders account, please follow the steps below to contact Support. We would be happy to assist you with the account changes.
User Instructions
Please contact our Support Team for assistance using one of the following:
- Submit an email ticket through our Customer Support Form.
- Follow the steps in this article to live chat with a support agent: Chat With Support
How to cancel a Promotions account
Summary
If you would like to cancel a Promotions account, please follow the steps below to contact Support. We would be happy to assist you with the account changes.
User Instructions
When you submit the request, please inform the support agent which specific location(s), brand(s), and delivery platform(s) you would like us to turn off for you. Please contact our Support Team for assistance using one of the following:
- Submit an email ticket through our Customer Support Form.
- Follow the steps in this article to live chat with a support agent: Chat With Support
Still need help? Reach out to our team:
| Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard. |
+1 (888) 681-8837 Send us a text to the number above for assistance over text message. |
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