How to Add or Remove Modifiers for Future Foods

Sara Costa
Sara Costa
  • Updated

Summary

This guide explains how as a Future Foods customer you can add or remove items from your Virtual Brand menus. As a Future Foods operator you can self-manage your menu items - you will however, need to ensure you’re still within the brand guidelines for your Future Foods brands and locations.

User Instructions

  1. Log into https://manager.tryotter.com/ with your credentials
  2. Click on Menus
  3. Select your virtual brand menu you’d like to update
  4. Click “Manage items”
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  5. The item selection wizard will appear
  6. Select or deselect a given item within a modifier group and “Save changes”
  7. After saving all changes, you will need to hit publish for menu(s) to reflect on one or all connected delivery apps.

Note: Please adhere to modifier constraints, including mandatory groups and minimum item requirements. Items using the specific modifier group will be displayed above your selections. If a required modifier group has minimum criteria, you can't save your selection until all requirements are met, indicated by a grey badge.

Still have questions?

Please reach out to our support team using the 3 different methods and you will be routed to the correct team to assist.

  1. Phone - 704-396-8837 and mention you are a FF customer 
  2. Chat - via your Otter tablet, click on the chat icon on the right-hand side
  3. Email - using this email form

Related Content


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.

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