Summary
This guide explains how as a Future Foods customer you can add or remove items from your Virtual Brand menus. As a Future Foods operator you can self-manage your menu items - you will however, need to ensure you’re still within the brand guidelines for your Future Foods brands and locations.
User Instructions
- Log into https://manager.tryotter.com/ with your credentials
- Click on Menus
- Select your virtual brand menu you’d like to update
- Click “Manage items”
- The item selection wizard will appear
- Select or deselect a given item within a modifier group and “Save changes”
- After saving all changes, you will need to hit publish for menu(s) to reflect on one or all connected delivery apps.
Note: Please adhere to modifier constraints, including mandatory groups and minimum item requirements. Items using the specific modifier group will be displayed above your selections. If a required modifier group has minimum criteria, you can't save your selection until all requirements are met, indicated by a grey badge.
Still have questions?
Please reach out to our support team using the 3 different methods and you will be routed to the correct team to assist.
- Phone - 704-396-8837 and mention you are a FF customer
- Chat - via your Otter tablet, click on the chat icon on the right-hand side
- Email - using this email form
Related Content
Still need help? Reach out to our team:
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard. |
+1 (888) 681-8837 Send us a text to the number above for assistance over text message. |
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