How to Update Kitchen Prints and Order Items for Future Foods

Summary

This guide explains how as a Future Foods customer how you can update your station ticket item descriptions (kitchen print) or change item ingredients - in order to do so, you will need to contact our support team to assist, the Future Food CS team will need to handle any ingredient changes.

F.A.Q.

  • My operator wants to change the menu item price or kitchen print, how come they can not change it from Self-Serve Menu Management?
    Kitchen print changes (ingredient changes) must go through the exceptions process and will be implemented by our internal menu specialist or support team.
    • For more information, please contact us support@futurefoods.io
  • How can I change an item’s name?
    Changing an item’s name is no longer permitted in any capacity. The item name is a direct link to the licensor menu and allows us to propagate changes from a given licensor to all of its licensee menus.

Need further assistance?

Still need help? Reach out to our team:

Chat Icon in Otter Dashboard Live Chat   Text bubble Text/SMS Message
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard.  

+1 (888) 681-8837

Send us a text to the number above for assistance over text message.


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