Summary
This guide explains how as a Future Foods customer how you can update your station ticket item descriptions (kitchen print) or change item ingredients - in order to do so, you will need to contact our support team to assist, the Future Food CS team will need to handle any ingredient changes.
F.A.Q.
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My operator wants to change the menu item price or kitchen print, how come they can not change it from Self-Serve Menu Management?
Kitchen print changes (ingredient changes) must go through the exceptions process and will be implemented by our internal menu specialist or support team.- For more information, please contact us support@futurefoods.io
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How can I change an item’s name?
Changing an item’s name is no longer permitted in any capacity. The item name is a direct link to the licensor menu and allows us to propagate changes from a given licensor to all of its licensee menus.
Need further assistance?
Still need help? Reach out to our team:
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard. |
+1 (888) 681-8837 Send us a text to the number above for assistance over text message. |
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