How Do I Update my CloudRetail Payment Methods?

April Lara
April Lara
  • Updated

Page Contents


This guide will explain how to update your CloudRetail banking information directly within the Otter Dashboard.

User Instructions

CloudRetail Updating Otter Banking Information

Please follow the instructions below to update your baking information.

  1. Login to your Otter Business Manager account.
  2. Select the profile icon on the top right of the screen.
  3. From the dropdown, select the Billing tab.
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  4. Located on the left-hand side of the screen is a column with the Payment Methods option. Select Payment Methods.
    download (2).png
  5. Locate the CloudRetail option and select Edit.
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  6. You will then have the option to update your banking information.

Related Content

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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