FAQs

Otter product

FAQs about Otter Solutions and Customer Setup

Otter Help Center

How much does Otter cost? (Pricing)

What is the value of Otter?

Otter Ideal Customer Profile

Qualifying questions to identify good candidates to Otter

What integrations does Otter have?

Otter Sales and Onboarding Process

Customer Setup Process

Add additional locations or virtual brands to existing Otter accounts

 

Partner onboarding and support requests
How do customers add a new integration to their accounts?

What is Otter's company description to use in a partner listing or integration page?

I have a location that is currently being onboarded, how can I get support on this?

How can my customer return Otter's tablet or printer? (Hardware return)

 

Partner program support

How will I get paid for the referrals I send to Otter?

Partner Support contacts

 

Integration requests

I have issues with my integration, how can I get support?

 


Still need help? Reach out to our team:

Chat Icon in Otter Dashboard Live Chat   Text bubble Text/SMS Message
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard.  

+1 (888) 681-8837

Send us a text to the number above for assistance over text message.


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