Support Contacts

Partner Support:

Partner Related Questions: partnerships@tryotter.com

Customers in Onboarding: onboarding@tryotter.com

API / Technical Information: api-solutions@tryotter.com

Customer Support:

If you need additional help or information, you can contact support via the following:

• Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
• SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.

Contacting the Delivery Partners:

Use restaurants' account manager contacts or general delivery partners' contacts