Support Contacts

Jessica Barum
Jessica Barum
  • Updated

Partner Support:

Partner Related Questions: partnerships@tryotter.com

Customers in Onboarding: onboarding@tryotter.com

API / Technical Information: api-solutions@tryotter.com

Customer Support:

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

Contacting the Delivery Partners:

Use restaurants' account manager contacts or general delivery partners' contacts

 

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