How does a customer connect to an integration?

Customers can now connect to many available integrations by logging into their Business Manager Portal!

For that, they need to have their partner's login information, and they may begin connecting as shown below: 

Log into the Business Manager Portal 

Click on the Integrations Tab. From here, there are two options: 

  • Connected All currently connected integrations
  • Explore Area to add new integrations

Note: Restaurants may also add additional locations through the Connected tab, by clicking on the house icon displayed. From here, add the delivery partner login information, then select the location they'd like to add. 

Home_Page_Top_right_Settings_to_get_to_Integrations_tab_.png

Integrations_-_Connected_tab.png

Integrations_Tab_-_Connect_OFOs_page.png

In the Integrations Tab, select All Integrations, then click Connect 

 

Note: If the customer runs into any issues, please refer to the tool-tips on the left-hand bar of the portal.

 

OFO_Connected_.png

Enter the Partner Login Information Delivery_Partner_Credential_Input_page.png
Enter & Confirm the Store Information  Screen_Shot_2021-10-09_at_3.39.23_PM.png

And it's Finished! 

To connect other partners, simply click on Connect

Screen_Shot_2021-10-09_at_3.40.36_PM.png

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If your integration is not showing up on the Integrations Tab of the merchant Business Manager as explained in the pictures above or if your customer needs additional help or information, direct them to contact us via the following:

Still need help? Reach out to our team:

Chat Icon in Otter Dashboard Live Chat   Text bubble Text/SMS Message
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard.  

+1 (888) 681-8837

Send us a text to the number above for assistance over text message.


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