Customers can now connect to many available integrations by logging into their Business Manager Portal!
For that, they need to have their partner's login information, and they may begin connecting as shown below:
Log into the Business Manager Portal |
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Click on the Integrations Tab. From here, there are two options:
Note: Restaurants may also add additional locations through the Connected tab, by clicking on the house icon displayed. From here, add the delivery partner login information, then select the location they'd like to add. |
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In the Integrations Tab, select All Integrations, then click Connect
Note: If the customer runs into any issues, please refer to the tool-tips on the left-hand bar of the portal. |
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Enter the Partner Login Information | |
Enter & Confirm the Store Information | |
And it's Finished! To connect other partners, simply click on Connect. |
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If your integration is not showing up on the Integrations Tab of the merchant Business Manager as explained in the pictures above or if your customer needs additional help or information, direct them to contact us via the following:
If you need additional help or information, you can contact support via the following:
- Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
- SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.
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