The New Order Manager - Menu App

Teela
Teela
  • Updated

Summary

The Menus App is where you can manage your menu item availability and menu hours. The Menu App can be accessed from the homepage.

Menu Availability

Menu availability view is where you can manage your item availability. There are 4 main sections in this view

  1. Top navigation

  2. Side navigation

  3. Item cards

  4. Action bar

Screenshot 2023-12-26 at 12.15.31.png

Expand the categories below to get more detail on how to navigate these sections.

 

Top Navigation


Top navigation contains:

  1. View selector: You can switch between Menu Availability view and Menu Hours view
  2. Item tab: Allows you to view/manage all items or unavailable items
  3. Brand selector: You can switch between different brands
  4. Search: Ability can search items cross different brands

Screenshot 2023-12-26 at 14.30.15.png

Side Navigation


Side navigation allows you to easily navigate between different categories or modifiers. For each category or modifier, there is an item amount* indicator showing to the right.

chrome-capture-2024-1-11.png

 

Note: The item amount indicator is within the current item tab context. When you switch to the
UNAVAILABLE tab, it will show the account of the unavailable items under one category or modifier. For instance, in the following screenshot, only two “Meal Deals” items are unavailable, so the amount indicator for “Meal Deals” category shows 2. All other categories' amount indicator show 0.

 

Screenshot 2023-12-26 at 14.37.12.png

 

Item Cards


The item cards allow you to:

  1. Select/unselect any item by clicking on the item card
  2. Select/unselect all within one category by clicking the checkbox in front of the category name

Screenshot 2023-12-26 at 15.15.29.png

 

If the item is unavailable, a status tag will be displayed on the bottom left of the card

Screenshot 2023-12-26 at 15.18.28.png

 

Action Bar


Once an item is selected, the action bar becomes active and you can take actions for selected items.

Screenshot 2023-12-26 at 15.17.13.png

 

Menu Hours

Similar to the Menu Availability view, the Menu Hours view also has 4 main sections in the view:

  1. Top navigation
  2. Side navigation
  3. Daily hours
  4. Action bar

Screenshot 2023-12-26 at 16.55.09.png

Expand the categories below to get more detail on how to navigate these sections.

 

Top Navigation


Top navigation of Menu Hours contains the following:

  1. View selector: Allows you to switch between Menu Hours view and Menu Availability view.
  2. Hours tab: Allows you to view/manage regular hours or special hours
  3. Brand selector: Allows you to switch between different brands

Screenshot 2023-12-26 at 17.28.06.png

Side Navigation - Regular Hours 


Side navigation helps you switch between different menus within one brand. For instance, breakfast vs dinner menus

Screenshot 2024-01-02 at 17.02.32.png

Daily Hours - Regular Hours


Here, you are able to view and manage the daily hours for your menu.

Screenshot 2024-01-02 at 17.06.07.png

 

You can toggle off a certain day to close full day.

Screenshot 2024-01-02 at 17.08.49.png

 

You can tap the time box to edit their start/end time

Screenshot 2024-01-02 at 17.10.31.png

 

Here, you can choose between 2 options:

  1. Different time options by tapping the single arrow
  2. Different days by tapping the double arrow on the time selection pop up modal

Screenshot 2024-01-02 at 17.13.18.png

 

By clicking the three dots button, you can:

  1. Copy the current day’s hours to all days
  2. Add a new daily hour item

Screenshot 2024-01-02 at 17.15.51.png

Action Bar - Regular Hours


Once any update has been applied, the action bar becomes active and you can do the following:

  1. Reset the changes back to the previously saved state
  2. Save the changes

Screenshot 2024-01-02 at 17.24.05.png

Side Navigation - Special Hours 


If no special hours has been set, the side navigation will be empty:

Screenshot 2024-01-02 at 17.46.54.png

 

If you have already set special hours, you can switch between different existing special hours from the side navigation. 

Screenshot 2024-01-02 at 17.28.54.png

 

Daily Hours - Special Hours


This section allows you to view and manage your Special Hours

Screenshot 2024-01-02 at 17.32.46.png

 

You can toggle on “All-day closed” when a store will be closed for a full day

Screenshot 2024-01-02 at 17.38.11.png

 

If the “All-day closed” is toggled off, you can add open/close times to that day. You can also add multiple open/close times to one day by clicking the “+” button

Screenshot 2024-01-02 at 17.40.47.png

 

Here, you will also be able to:

  1. Remove the day
  2. Edit the date by clicking the three dots button

Screenshot 2024-01-02 at 17.42.30.png

  

Action Bar - Special Hours


Here, you can add a new day from the action bar. Once any update has been applied, you can do one of the following: 

  1. Reset the changes back to the previous saved state
  2. Save the changes

Screenshot 2024-01-02 at 17.44.27.png

 

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.

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