Direct Orders: Nested Modifiers

Kala Haley
Kala Haley
  • Updated

Summary

The Nested Modifiers feature allows Direct Orders users to place modifier groups within other modifier groups and make more complex menu configurations within self serve menu management. For example, a restaurant that serves Burgers can now offer a Burger item on their menu with modifier groups that allow customers to choose fries and customize those fries with different add-ons.

 

Example:

Nested Modifiers.gif

 

Example Images:

The     Choices nested under “Burger Fries”.png

 


 

Frequently Asked Questions

Q: Is this available for everyone?

  • This feature is included for all Direct Orders customers.

Q: Is there an additional cost?

  • No, this feature is included for all Direct Orders customers.

Q: How many nested levels of modifiers can an item have?

  • We currently support 6 levels of modifiers on Direct Orders Menus.

Q: How can I implement nested modifiers?

  • Nested modifiers can be created by adding a modifier group as an option within another modifier group in Self Serve Menu management in your Otter Dashboard.

Q: Is this supported on Direct Orders Kiosks?

  • Yes, this feature works on Kiosks and Direct Orders Websites.

 


 

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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