Direct Orders: Nested Modifiers

Kala Haley
Kala Haley
  • Updated


The Nested Modifiers feature allows Direct Orders users to place modifier groups within other modifier groups and make more complex menu configurations within self serve menu management. For example, a restaurant that serves Burgers can now offer a Burger item on their menu with modifier groups that allow customers to choose fries and customize those fries with different add-ons.



Nested Modifiers.gif


Example Images:

The     Choices nested under “Burger Fries”.png



Frequently Asked Questions

Q: Is this available for everyone?

  • This feature is included for all Direct Orders customers.

Q: Is there an additional cost?

  • No, this feature is included for all Direct Orders customers.

Q: How many nested levels of modifiers can an item have?

  • We currently support 6 levels of modifiers on Direct Orders Menus.

Q: How can I implement nested modifiers?

  • Nested modifiers can be created by adding a modifier group as an option within another modifier group in Self Serve Menu management in your Otter Dashboard.

Q: Is this supported on Direct Orders Kiosks?

  • Yes, this feature works on Kiosks and Direct Orders Websites.



If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.

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