Otter POS: Terminal Basics

Lyre Montesines
Lyre Montesines
  • Updated


Get started swiftly with Otter POS! Your essential setup guide for seamless device setup and hassle-free login using your credentials.


Login Gif.gif
Login walkthrough

  1. Turn on your device, connect to Wi-fi, and tap the Otter app to get started.
  2. Once you are in the Otter app, log in using your email and password or a PIN code if you have employee logins set up.
You can check this article on how to connect your device using the pairing code.


Need help? Our support team is available via the following channels:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of your POS device. 
  • Telephone or SMS/text - Call or text us anytime at 1-727-268-8471 for prompt service from our Otter POS support experts.
  • Email - Send us an email at and get a response within 24 hours

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