Otter POS: How to view reporting

Lyre Montesines
Lyre Montesines
  • Updated


If you have Timecard enabled for your location, you’ll also have access to a new app within the Otter Dashboard called Staff. Here you can view or export reports on your employees’ working hours.


  1. Head to your Otter Dashboard at and select Staff from the App dropdown on the top left corner of the screen.
                            Screenshot 2024-02-08 at 3.58.04 PM.png

  2. View the Timecard data table that shows you your staff’s clocked hours.
    Screenshot 2024-02-08 at 3.59.16 PM.png

  3. You can use the Time, Location, Role or User filters on the top right to further specify the data you need.
  4. Select Export to download the report in XLS format.

Need help? Our support team is available via the following channels:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of your POS device. 
  • Telephone or SMS/text - Call or text us anytime at 1-727-268-8471 for prompt service from our Otter POS support experts.
  • Email - Send us an email at and get a response within 24 hours

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