Otter POS: Set up discounts

Lyre Montesines
Lyre Montesines
  • Updated


You can set up discounts so that they automatically apply to your new orders. You can also make an item free by adding a 100% discount to it.



Create discount on your Otter account:

Click here to expand walkthrough

1. Log in to your Otter Dashboard at
2. Navigate to POS under the Apps dropdown on the top left corner of your screen 87587816-7bc5-4874-9d66-0d499b28b698.png
3. Select Discounts and then, Create discount 0e5e2f2d-9aad-40cd-9b66-e8d954ea7af2.png
4. Enter your discount details and select Save. 381619fd-91e1-4258-a881-2789ffde4342.png


Manual discounts directly on your POS:

Click here to expand walkthrough

1. From the home screen, navigate to the POS app. 16fdb572-f381-4caf-be7f-b17432ddea45.png
2. Select the blue "+" button located on the bottom right of the screen. d44fd569-50a4-4c13-93eb-5eb5f9173977.png
3. Select more options by tapping the 3 dots located at the bottom of the cart. bafe4498-9d39-4e04-86d4-ae4d04d033e1.png
4. Select Add discount, enter the required details and Save.




Need help? Our support team is available via the following channels:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of your POS device. 
  • Telephone or SMS/text - Call or text us anytime at 1-727-268-8471 for prompt service from our Otter POS support experts.
  • Email - Send us an email at and get a response within 24 hours

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