Otter POS: Set up open tabs and pay later

Lyre Montesines
Lyre Montesines
  • Updated

Summary

Unlock the feature of open tabs and pay later with your Otter POS!

Instructions

1. From the home screen, navigate to the POS app. b2d9319d-b933-433b-a31e-ab06bb88209d.png
2. Select the blue + button located on the bottom right of the screen. a3c61554-2a6d-427d-ac41-a385baf474e5.png
3. Add items to your cart as usual.
4. Select the edit (pencil icon) located at the top right of the screen. 4e3fd548-9d08-49ab-823c-a470f1c0fefc.png
5. Fill in the details and Save. cb302408-5d01-462d-ae3e-5f8ec867bb0d.png
6. Select the arrow icon located next to the Pay button. This will send the ticket to the kitchen, keeping the tab open. c6866421-13fc-4a94-9397-f57b736edd60.png
7. Once the customer is ready to pay, select the ticket from the order list view. f4a67d21-08e0-4a72-8668-bc4ff5893791.png
8. Continue through the payment flow to complete the transaction! ffb604c2-b89a-438e-9f73-5b79cde92e61.png

Need help? Our support team is available via the following channels:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of your POS device. 
  • Telephone or SMS/text - Call or text us anytime at 1-727-268-8471 for prompt service from our Otter POS support experts.
  • Email - Send us an email at otterpossupport@tryotter.com and get a response within 24 hours

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