Otter POS: How to enable specific brand display to your Kiosk

Lyre Montesines
Lyre Montesines
  • Updated

Exciting news! You can now select your favorite brand from your multiple store options to feature on your single Kiosk. Enjoy customizing your display with ease!

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Image Example

Single brand enabled 

Using a single brand, you will be on our enterprise branded template, for which in the near future you will be able to add your own brand imaging and customizations.

Click here to expand walkthrough


Video Walkthrough

Step Instructions Image
1. On the Admin settings of the Kiosk, navigate to Store Filter.  Screenshot 2024-06-08 011511.png
2. Choose only the preferred brand to be shown on the Display Screen.
3. Complete! Screenshot 2024-06-08 011707.png

Multiple Brand enabled

You can display multiple brands on your Kiosk, but it will switch back to the old interface format.

Click here to expand walkthrough


Video Walkthrough

Step Instructions Image
1. In the Kiosk Admin settings, navigate to Store Settings  Screenshot 2024-06-08 011511.png
2. Ensure to tick all the preferred brand to be shown on the Display Screen.
3. Complete! Screenshot 2024-06-08 011826.png


Frequently Asked Questions

Is this applicable for both Kiosk 27" and 15"


Yes, they are both applicable.


 

Need help? Our support team is available via the following channels:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of your POS device. 
  • Telephone or SMS/text - Call or text us anytime at 1-727-268-8471 for prompt service from our Otter POS support experts.
  • Email - Send us an email at otterpossupport@tryotter.com and get a response within 24 hours

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