Otter POS: Manual Card Entry

Overview

Manual card entry is a valuable feature that allows you to input a customer's credit card number manually through our POS system. This can be especially useful when taking payments over the phone or when the customer is not physically present to swipe or insert their card. Let's explore the benefits and how to enable manual card entry in this article.

 

Benefits of Manual Card Entry

  • Convenience: Manual card entry allows restaurant to accept credit card payments in situations where the physical card is not available.
  • Flexibility: You can now can process payments remotely, making it easier to accommodate customers who are not able to make an in-person payment.
  • Security: POS systems are designed to encrypt and protect sensitive credit card information, ensuring the security of each transaction.

 


 

Processing Manual Card Entry

The steps below will guide you through processing a POS order using the Manual Card Entry payment method.

Step Process Image
1

Input the Customer's Order

Before processing the payment, make sure to input the customer's order into the POS system. This will ensure that the payment is accurately linked to the correct transaction.

Select [Pay]
2

Navigate to the Payment Screen

Once the order is inputted, navigate to the payment screen on the POS system. Here, you will see options for cash, credit card, and more.

Select [Other] to reveal additional payment options.

Select a payment method to complete the order
3

Select Manual Entry

From the expanded payment options, select "Manual Entry." This will prompt you to manually input the customer's card details.

Other Payment Method | More Options.png
4

Enter Card Information

Enter the customer's card information, including the card number, expiration date, and security code. Double-check the information for accuracy before processing the payment.

Manual card entry details

 


 

Still need help? Reach out to our team:

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+1 (888) 681-8837

Send us a text to the number above for assistance over text message.

  Send us an email at otterpossupport@tryotter.com.

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