How to Use Bulk Menu Management

Lyre Montesines
Lyre Montesines
  • Updated

In a fast-paced business environment, efficiency is crucial. Streamline processes and save time by using the bulk feature in Menu Management. This tool allows you to easily change prices, tags, and hours across multiple items, significantly reducing time and effort.

Benefits of Bulk Feature:

  • Time-Saving: Quickly update multiple records simultaneously, reducing the need for repetitive tasks.
  • Efficiency: Streamline workflows by handling large volumes of data in one operation.
  • Productivity: Free up time for other important tasks by automating bulk updates.

 

How does it work?

Bulk Edit Prices


Bulk Price EDit.gif

Gif walkthrough

 

Step Instructions Images
1. Login to your Business Manager.  
2. On your Otter Dashboard, click on Apps. Screenshot 2024-06-05 100930.png
3. On the Apps section, click on Menus. Screenshot 2024-06-05 100930.png
4. On the Menu section, navigate to Items tab. 2e81444c-bf7e-4df9-88ef-1d086d99d469.png
5.

Select one or multiple items. The bulk bar will appear.

  • Click on “Price” in the Bulk bar
8c8eb9b8-6b34-4556-bc67-7d8feb8ae730.png
6.

A pop-up will open, select the action you want to perform:

  • Change price everywhere: to increase or decrease the items' default price by a certain amount

  • Change price per channel: to increase or decrease the items' prices by a different amount for each channel

  • Change price per fulfillment: to increase or decrease the items' prices by a different amount for each fulfillment mode

    • delivery
    • pick-up
    • dine-in
ee559bf8-61c4-489d-98c6-c4982b9f0259.png
7. You can choose to toggle between changing the % price or the $ fixed amount 2e9fdda8-7de1-4786-a6ae-4a4628a0a8c4.png
8.

Update the price.

  • If updating by a percentage amount, for certain currencies, you will have the option to round the final numbers.
Note: Option to round-up is currently only available for menus in USD or CAD.
8aeac646-eb4b-4eeb-9dc3-5b48ed817c2c.png
9.

Click on “Update pricing” to update.

 
10.

Once the prices have been updated, publish your menu so that the changes are reflected on all your delivery platforms.

75716658-ea13-40ef-b2ba-2a0ea9080d3b.png

Bulk Updates for Alcohol Tags

Delivery platforms require proper tagging of alcoholic beverages. You can now edit menu items in bulk.
Step Instructions Images
1. Login to your Business Manager.  
2. On your Otter Dashboard, click on Apps. Screenshot 2024-06-05 100930.png
3. On the Apps section, click on Menus. Screenshot 2024-06-05 100930.png
4. Select items on the Over menu or go to the Items section. bb5e4be9-e989-419f-8f79-36f0f3d04fbc.png
5.

Please select all the items for which you would like to update alcohol tags.

3518a066-71bd-43fb-bcc2-0e882bca862f.png
6. Select Alcohol type and click Save. 046a68d0-38ce-4670-8ed3-67018b74b7ba.png

 

Supported delivery partners for Price change option: "Change price per fulfillment"

Fulfillment mode Delivery Platform
Delivery (default) All channels
Pick-up
  • DoorDash
  • MenuJP-API
  • Direct Orders
Dine-in
  • Grabfood-API
  • Direct Orders

Frequently Asked Questions

Can I update the price of my entire menu at once?


Yes! You can select all items in a menu using the select all checkbox, in the top left of the table, next to the “Item name” heading. You can then bulk update the prices.

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Can I update the price of an entire category?


Yes! Use the category filter in the top left of the Items tab to filter to a specific category. You can then use the select all checkbox in the top left to then select all items of that category to update.

Bulk category edit.gif

Can I decrease the price of multiple items at once?


Yes! You can input negatives (-) to decrease the price of multiple items at once.

Can I round the final numbers?


  • Yes! If increasing by a percentage amount, you will have the option to round numbers up to the nearest .05 or .09.
  • For example, if the price of an item is $12.00, increasing by 10% by itself will increase the price to $13.20. By rounding to the nearest .05, it will round the final number to $13.25.

  • Note: that this feature is only available for select currencies.

Do all channels support changing price per fulfillment mode?


No, not all channels support changing price per fulfillment mode and the modal will list the unsupported channels when changing the price.


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.

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