What if my delivery partner is unsupported for 86'ing (deactivating)?

Trent Peters
Trent Peters
  • Updated

If you see a partner is Unsupported, this indicates we do not yet Support 86ing/deactivating menu items for that partner yet.

In order to remove an item for an Unsupported Partner, please contact our Support team.


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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