How do I update the correct time on my tablet and receipts?

Kurt De La Rosa
Kurt De La Rosa
  • Updated

Adjusting the time on your tablet will also adjust your receipt times. You can do so by following these simple steps:

  1. Navigate to the tablet home screen, using the button on the front of the tablet
  2. Select Settings
  3. Select General Management > Select Time Zone
  4. Select the correct time zone
  5. Go back to the Tablet home screen and re-open Otter

You should be all set!


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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