Yes! You can access your account by logging into app.tryotter.com
- If you created your account via the Otter Dashboard, please use the login information you created for this location when you signed up.
- If you received your hardware in a package, it should include login information. Please use the login information provided to login to your account.
- If you forgot your password - Click on "Forgot Password" in the Otter app.
- If you forgot the email you used as your username and need to request for your login information, please contact support and include
- Your name
- The name of your restaurant, and
- The address
If you need additional help or information, you can contact support via the following:
- Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
- SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.
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