What if I forget my password information?

Kurt De La Rosa
Kurt De La Rosa
  • Updated

Otter Order Manager (Tablet)

If you forget your login information for Otter Order Manager, please contact our Support Team through chat or phone for assistance. Our team will do a quick verification check to get you back into Otter so you can get back to doing what you do best, running your restaurant!

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Otter Business Manager

If you forget your login information for Otter Business Manager, please visit manager.tryotter.com and click on the "Forgot Password?" link to reset your password. 

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If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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