How does Order Manager benefit my business?

Trent Peters
Trent Peters
  • Updated

Order Manager is Otter’s all-in-one solution for all your order and delivery needs. 

With Order Manager you can:

  • Consolidate orders and be notified of changes

  • Send orders directly to your POS to reduce manual entry errors

  • Auto-accept orders and avoid cancellations.

  • Easily manage prep times or pause storefront.

  • Take control of delivery with Otter’s Couriers and Logistics features.

  • Mark items unavailable across any brand or location with a few clicks

  • Gain insights about your delivery performance


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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