Otter Gift Cards

Otter Gift Cards are physical cards that allow you to sell self-branded gift cards to your customers.

Customers eating at your restaurant locations will then be able to use this gift card in store on the Otter POS system to redeem as a payment method for their order. 

 


 

Key Features

  • Sell & Reload Gift Cards: Cashiers & Supervisors are able to apply a specified amount to a gift card by going into the Otter POS checkout options and selecting the gift card option.
  • Use Gift Card as a Payment Method: On the checkout page, Gift Card is now a payment method option.
Otter Gift Cards are ONLY available for Otter POS customers.

 


 

 

Pricing

The monthly subscription cost for Otter Gift Cards is $30/month

The custom gift cards are $1.01/each on the Otter Gift Card Order website: Otter: Custom Gift Cards | eCard Systems.

 


 

Using Otter Gift CardsOtter Custom Gift Card

You can configure and manage Otter Gift Cards within the Otter POS terminal checkout options. See the list of Gift Card checkout options below:

  • Create new gift cards
  • Re-load gift card
  • Use gift cards as a payment method for POS orders
Order your Custom Otter Gift Cards here: Otter: Custom Gift Cards | eCard Systems

 


 

Creating New Otter Gift Cards

Configure the dollar amount applied to the custom Otter Gift Cards by going into the Orders app, ringing in a new order, and using the gift card checkout option to create a new card. 

Follow the steps below to learn how to create an Otter Gift Card.

 


 

Paying with Otter Gift Cards

Process payments for Otter POS orders using the Gift Card payment method during the checkout process.

Follow the steps below to learn how to use an Otter Gift Card as a payment method.

Gift cards will cover taxes and service fees for a transaction.
Order Cancellation / Refunds
If an order that was paid with a gift card is refunded or canceled for any reason, the same dollar amount would be refunded back onto the gift card’s balance.

 


 

Still need help? Reach out to our team:

Chat Icon in Otter Dashboard Live Chat   Text bubble Text/SMS Message   Email Icon Email
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard.  

+1 (888) 681-8837

Send us a text to the number above for assistance over text message.

  Send us an email at otterpossupport@tryotter.com.

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