1099-K Tax Form

Overview

As tax season approaches, you may be on the lookout for Form 1099-K to complete your annual tax filing. Form 1099-K is for Operators who earned over $5,000 in gross unadjusted earnings. 

In partnership with Stripe, Otter files tax forms in January, which are postmarked by January 31 and expected to be received by mail in early February. 

Please note your electronic Tax Form availability may vary by user:

• Custom Connect Account users
  The 1099-K Form will also be made available in your Otter Dashboard. Otter will notify you, via email, when this is available. 
  
  From the Otter Dashboard, go to Login > Settings > Payouts > Payout Settings or use this direct link.
   

• Unified Connect Account users
  The 1099-K Form will be available in your Stripe Dashboard. Stripe will notify you, via email, when this is available. 
  
  From the Otter Dashboard, go to Login > Settings > Documents > Tax Form or use this direct this link.
   

  You’ll receive an email from either Otter (for Custom Connect Accounts) or Stripe (for Unified Connect Accounts) when your digital 1099-K form is available. Additionally, physical 1099-K forms will be postmarked by January 31 and should arrive by mail in early February.

Accessing the Tax Center

Otter customers (US customers only) can find their Tax Center dashboard in the Otter Dashboard settings. Operators will need to utilize the Tax Center during tax season and year-end filing periods when they need to access current and historical tax documents for their business locations.

Tax Center Features

• View taxpayer information by facility location
• Access current and historical 1099-K forms with option to filter by fiscal year

Step	Process	Image
1	Go to the Otter Dashboard. Click the [] profile icon at the top right of the screen. Click into the [Settings] page.
2	Click on the [Tax Center] tab to access all tax-related information and documents.
3	Use the dropdown filter to select specific tax years to view historical forms from previous filing periods.
4	Click the [Download PDF] button next to any form to save the document locally for tax filing purposes.
5	View taxpayer information section displaying legal entity details and addresses for each facility location.
6	To update business details, click the "Manage on Stripe" link which will redirect to Stripe Connect servicing portal for modifications.

FAQs

• Form 1099-K, as outlined by the IRS, is an information return used to report specific payment transactions aimed at improving voluntary tax compliance. This form details the gross amount of all reportable transactions processed through payment card networks. 
  
  The term "gross amount" refers to the total dollar value of these transactions before any adjustments, such as credits,  cash equivalents, discounts, fees, refunds, or other deductions.
• Please note 1099-K Forms are postmarked by January 31st, and could take some time to reach your business address. We expect forms to be delivered by early February. If you have not received it by then, please utilize the guidance provided above to electronically download your form.
• You can download a PDF copy of our W-9 form ‘Request for Taxpayer Identification Number and Certification’ here.
• No— the earnings reflected on the Form 1099-K are only for Otter specific product offerings. Earnings collected on third-party platforms will be reflected on a separate form issued by the platform.
• If you suspect identity theft related to a 1099-K issued to you, please adhere to the steps outlined by Stripe, our third-party payment processor, here. Once you have completed the steps, please immediately notify us at legal@tryotter.com.

• If you find an error on the Form 1099-K received, in some cases Otter can correct and reissue your 1099-K. Errors requiring a corrected Form 1099-K include:
  Incorrect business
  Incorrect TIN/EIN
  Financial Calculation Discrepancy

  Please contact Otter Support for further assistance.

• Historical tax forms can be found in the customer’s Stripe Dashboard. From the Stripe Dashboard: Login to your Stripe account, Click the top right profile icon and click [Settings], Click into the [Documents] tab and open [Tax Forms].

Helpful Links

• Understanding Your 1099-K Form
• What To Do With 1099-K Form
• Form 1099-K FAQs

Legal Disclaimer: Please note Otter does not provide Legal advice on tax filings; this page is intended solely for informational purposes. Please contact a tax professional for specialized advice. 

Updated September 17, 2025 16:48