Overview
Otter customers can use the menu import option to create or add a menu within Otter Dashboard.
You can choose to import an existing menu from a:
- Delivery Platform
- Direct Orders Website
- Third-party POS
Check below for more on how to import an existing menu from an online website or delivery platform.
Third-party POS Menu Import
Learn more about importing a menu from a Third-party POS here.
Delivery Platform Menu Import
Follow the steps below to import an existing menu from a delivery platform.
Delivery Platform Menu Import Steps:
| Step | Process | Image |
|---|---|---|
| 1 | From the Otter Dashboard, select Apps > Menus. | |
| 2 | Click [+ Add menu]. | |
| 3 |
Select the Brand this menu will belong to. NOTE: The menu will only be available to locations under that brand. Name the menu and click [Continue]. |
|
| 4 |
Select the Online service menu as the import option. Choose which delivery service platform you’d like to import from. Click [Continue]. |
|
| 5 |
Select Location to import the menu from. Click [Continue]. |
|
| 6 |
Choose which locations to assign this imported menu to. NOTE: If a location listed is flagged as Conflict, it means that location currently has a different menu assigned to it. If you choose a location flagged as Conflict, the current menu will be unassigned and the new imported menu will be assigned. Click [Create Menu]. |
|
| 7 | Menu being created from selected delivery platform. |
Direct Order Website Import
Follow the steps below to import an existing menu from a direct order website.
Direct Order Website Menu Import Steps:
| Step | Process | Image |
|---|---|---|
| 1 | From the Otter Dashboard, select Apps > Menus. | |
| 2 | Click [+ Add menu]. | |
| 3 |
Select the Brand this menu will belong to. NOTE: The menu will only be available to locations under that brand. Name the menu and click [Continue]. |
|
| 4 |
Select the Online service menu as the import option. Choose Direct Orders to import from an existing website. Click [Continue]. |
|
| 5 |
Select Location to import the menu from. Click [Continue]. |
|
| 6 |
Choose which locations to assign this imported menu to. NOTE: If a location listed is flagged as Conflict, it means that location currently has a different menu assigned to it. If you choose a location flagged as Conflict, the current menu will be unassigned and the new imported menu will be assigned. Click [Create Menu]. |
|
| 7 | Menu being created from selected delivery platform. |
FAQS
- Yes— You can make edits to your menu as needed. Learn more about what edits you can make to your menu(s) and how, here.
-
Yes— You can create a menu without assigning it to a location. Whenever you’re ready, you can go back in and assign the menu to the location(s) you’d like it to be served.
This option is not available for importing a menu from a POS.
Still need help? Reach out to our team:
| Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard. |
+1 (888) 681-8837 Send us a text to the number above for assistance over text message. |
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