Overview
The Cash Management Report in the Otter Dashboard offers a clear, comprehensive overview of all cash activity for each drawer, making it easy for you to reconcile your cash at the end of every shift or business day.
- Filter by date, brand, location, or drawer name
- Reconcile cash drawers accurately
- Export report for accounting purposes
- Improve financial oversight
This report tracks essential metrics for every drawer created through the cash management feature on Otter POS, helping ensure accuracy, accountability, and smooth daily operations.
How to Access Cash Management Report
Use the steps outlined below to access the Cash Management Report and review data on cash drawer reconciliation and cash event transactions
| Step | Process | Image |
|---|---|---|
| 1 | Login to the Otter Dashboard. | |
| 2 | Navigate to the Financials App. | |
| 3 | Select the "Cash Management Report" from the side panel. |
Cash Management Insights
Cash Drawer Reconciliation
The Cash Management Report provides a range of metrics designed to help you accurately reconcile each cash drawer, ensuring all transactions and cash movements are accounted for.
With the Cash Management Report, you can view the following Cash Drawer Reconciliation data:
| Metric | Description |
|---|---|
| Open Date | The date the cash drawer was originally started. |
| Drawer ID | A unique ID that is assigned to each drawer. |
| Drawer Name | The name entered for the drawer when the drawer is created. |
| Start | Starting balance entered for a drawer. |
| Sales | All cash that was collected in that specific drawer, including tips. |
| Refunds | All cash refunds for that specific drawer. |
| Paid In | The sum of all "paid in" amounts done for that drawer. |
| Paid Out | The sum of all "paid out" amounts done for that drawer. |
| Expected Balance | The expected amount that should be in the register. It is calculated based on starting cash, cash sales, paid-ins, paid-outs, and cash refunds. |
| Ending Balance | Balance entered when closing the drawer |
| Difference | The amount left over when subtracting the ending balance from the expected balance. This is to help quickly identify discrepancies with the cash in hand vs the amount recorded |
Any cash drawer balances that have been adjusted on the POS will reflect accurately in this report.
Cash Event Transactions
When using the “Select” option for a specific drawer on the Cash Management Report, the corresponding cash transactions included in this drawer are shown under cash event transactions. This makes it easy to quickly see which orders were processed under a specific drawer and how many times a cash drawer was manually opened without a sale.
Cash Event Transactions include the following metrics:
- Location: Which location the transaction was processed.
- POS Terminal: Which terminal the transaction occurred.
- Drawer Name: Name of the drawer this transaction is under.
- Staff Name: Which staff member started this cash order.
- Transaction Type: Transactions will be labeled as either 'Cash_Sale' or 'Open.' A 'Cash_Sale' is a completed transaction, while an 'Open' transaction indicates that the cash drawer was manually opened without a sale.
Subtotal: Total amount of that transaction.
FAQs
- Yes— Simply click the [Export] button
at the top of the page. Then select the export type you wish to download.
- This report is shown in localized time, but can be changed to normalized time.
- Yes! If the cash tip was recorded during the checkout process, it will be reflected under “Sales” in the cash management report.
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