Order Manager Reports

Kurt De La Rosa
Kurt De La Rosa
  • Updated


Order Manager includes data-driven reports to help restaurants make better business decisions. The reports are optimized and compatible with all web and mobile browsers.

Outlined below is information about the various reports, graphs, features, and frequently asked questions.


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  1. Reports Available in Order Manager
  2. Available Filters

Reports Available in Order Manager

  • Business Performance
    • Merchants can now view their net sales quickly on the Order Manager report page. The net sales in the Order Manager report are the same as the net sales in Business Manager. Furthermore, there will be arrow buttons for merchants to scroll right and left easily.Screenshot 2024-02-02 at 2.18.28 PM.png
  • Channel Performance
    Screenshot 2024-02-02 at 2.16.33 PM.png

  • Fulfillment Performance
    Screenshot 2024-02-02 at 2.16.43 PM.png

Available Filters 

  • Gross sales

  • Net sales
  • Order volume

  • Avg order value

  • Avg sales per store


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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