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Lyre-Montesines

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Activity overview

Latest activity by Lyre-Montesines

  • Lyre Montesines created an article,

    Otter POS: Stripe block payouts

    Stripe's new verification update aims to prevent fraud by requiring validation that each store is genuinely part of the multi-location chain. Ensure your stores are verified to maintain smooth oper...

    • Lyre Montesines
    • Updated
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  • Lyre Montesines created an article,

    How to update your entire menu using Business Manager

    Summary Easily refresh your existing menu in Business Manager with our guide, focusing solely on updating your offerings to reflect changes, without the need to start from scratch. Instructions To ...

    • Lyre Montesines
    • Updated
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  • Lyre Montesines created an article,

    Otter POS: Cash Discount

    Summary Otter POS customers now can set up cash discount on Otter dashboard to reward eaters that paid by cash! Once diner decide to pay by cash, cash discount will be auto applied to the order in ...

    • Lyre Montesines
    • Updated
    • 1 follower
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  • Lyre Montesines created an article,

    Otter POS: Eater Profile

    Summary Otter POS merchants can now retrieve eater details by searching their phone numbers. This functionality significantly expedites the process of populating eater delivery information within t...

    • Lyre Montesines
    • Updated
    • 1 follower
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  • Lyre Montesines created an article,

    Otter POS: Pairing Your Device

    Summary Unlock the Power of Your Otter POS: Start Here! 🚀 Before diving into the world of seamless transactions, make sure to pair your tablets/terminals with your Otter Account via the Otter Dashb...

    • Lyre Montesines
    • Updated
    • 1 follower
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  • Lyre Montesines created an article,

    Otter POS: How to use your Dashboard

    Your guide to the Otter Dashboard.  The future of your business starts here! Table of Contents Summary Glossary What can you do with Otter Dashboard? Getting Started with Otter Dashboard Connect y...

    • Lyre Montesines
    • Updated
    • 1 follower
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  • Lyre Montesines created an article,

    Otter POS: How to contact support

    Summary If you need additional help or information, you can contact our support team directly from your POS! Here’s how. Instructions 1. From the Otter homepage, navigate to the chatbot icon loc...

    • Lyre Montesines
    • Updated
    • 1 follower
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  • Lyre Montesines created an article,

    Otter POS: How to process refunds

    Summary Once an order has been placed and the customer has paid, the only way to adjust it is by refunding the original receipt. Instructions 1. From the home screen of your terminal, tap the Fi...

    • Lyre Montesines
    • Updated
    • 1 follower
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  • Lyre Montesines created an article,

    Otter POS: Payment types

    Summary Otter POS: Payments Made Easy! From cash to credit cards, tipping, split, or mixed payments, we've got you covered. Instructions 1. Cash and credit card Click here to expand walkthrough ...

    • Lyre Montesines
    • Updated
    • 1 follower
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  • Lyre Montesines created an article,

    Otter POS: Mark items out of stock

    Summary Marking an item as out of stock, or "86ing an item", is to mark an item as temporarily unavailable for purchase or use. PLEASE NOTE: ChowNow and GrubHub modifiers will not work with this f...

    • Lyre Montesines
    • Updated
    • 1 follower
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