Dani-M
Activity overview
Latest activity by Dani-M
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Dani M. created an article,
How to Configure Printer Settings in the Otter App
Summary The app continues to evolve and create more features that allow for more flexibility than before. This section covers printer settings now available within the app that also allow advanced ...
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Dani M. created an article,
Setting Up A Printer In The New Order Manager
Overview This article provides step-by-step guides on navigating the New Order Manager interface to connect your Bluetooth printer. Connecting Bluetooth Printers In the New Order Manager Interface ...
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Dani M. created an article,
Troubleshooting Faint or Blank Tickets
Summary Printers provided by Otter are thermal printers that use heat to print receipts. Thermal printers do not use ink but do generate dust that can cause receipt issues. Common reasons for the p...
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Dani M. created an article,
Troubleshooting Bluetooth Printers
Summary Bluetooth-enabled printers connect to the Otter tablet via the Otter app. Most Bluetooth Printer issues stem with the app connection. This article provides basic troubleshooting steps that ...
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Dani M. created an article,
Troubleshooting Cloud and Hardwired Printers
Cloud & Hardware Printer Troubleshooting Overview The printer isn't working - we understand how frustrating this can be! The most common issues stem from the current cable setup used to provide int...
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Dani M. created an article,
Otter Printers Options
Printer Overview Learn about the different printer options available to choose for your business needs. Otter has select cloud and bluetooth printers available for full purchase or monthly lease. O...
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Dani M. created an article,
Direct Orders Payout Setup
When your customers order directly through Otter, we handle your payout securely using Stripe. Every day, we will dispense the payments to Stripe at 3 AM, in your local timezone, for the orders mad...
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- 1 vote
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Dani M. created an article,
Connecting an Otter Cloud (Hardwired) Printer via TP-Link
Summary Based on store layout, the Cloud Printer being hardwired with an ethernet cable may not fit your business and instead need a wireless connection. Cloud printers can be made wireless with a ...
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Dani M. created an article,
Connecting a Bluetooth Printer on Web Order Manager Interface
Overview Please follow the steps in this article to connect your Bluetooth Printer to your Otter tablet. Otter offers two bluetooth printer models (Rongta and Epson) and each has specific steps to ...
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- 2 followers
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Dani M. created an article,
Why does my tablet keep timing out?
Summary Tablets can have battery-saving features to put the device to sleep when it's inactive. These features may prevent your tablet from playing a notification sound for incoming orders, which c...
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- 1 follower
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