How do I mark an order "Ready for Pickup"?

Stefania Sarti
Stefania Sarti
  • Updated

If you’re on the Completed tab on the Orders page, click on the order you’d like to mark ready. At the bottom of the page, click on the orange Mark Ready for Pickup button. This will notify the delivery partner the order is ready for pickup. 

CompletedTab.png


If you’re on the Active tab on the Orders page; however, the orange button will say Completed, rather or Mark Ready for Pickup. To mark the order ready from the Active tab, there will be a Mark Ready for Pickup button next to the reprint button in the middle of the screen. This will notify the delivery partner the order is ready for pickup.

 

Active_Tab.png

 

If you mark an order Ready for Pickup that isn’t ready yet, don’t worry! After marking an order ready for pickup prematurely you can do one of two things: 

  1. Click the orange Undo button at the bottom of that page that pops up after you mark an order ready for pickup
  2. Click back into the same order and click Mark Not Ready at the bottom of the order details 

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