Handling Orders
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How to use Busy Mode in Web Order Management
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Scheduled vs ASAP Orders: Prep Time Adjustments
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Orders Settings in Order Manager
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Couriers & Logistics in New Order Manager
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How to integrate your online ordering platforms with Otter
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Web Order Management Overview
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Auto-Accept Orders vs. Manual Orders
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Pausing a Storefront
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How do I deactivate/reactivate (86) a menu item in Otter Order Manager?
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How to Pause My Store
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Using Manual Orders
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How do I accept orders with POS?
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How do I contact a customer?
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How do I contact a driver?
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How do I mark an order completed?
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How do I mark an order ready for pick up?
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CloudKitchens Refund Request
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How do I cancel an order?
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How do I see canceled orders?
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How do I update my prep times?
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Adjusting Delivery Platform Live Orders on Otter
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How to Edit a Live Order in Order Manager
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How will my order notifications appear?
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Do orders automatically print?
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Reprinting an Order Ticket
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How to add non integrated orders to Order Manager
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What is Order Boost?
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