To set up your Bluetooth printer, please ensure that your Otter tablet and printer are in close range. Excess distance between the two devices can prevent a stable connection.
Bluetooth Printer Setup
- Your Otter tablet should be connected to your business’s main* router network.
- Navigate to the Otter One App (an orange icon on your tablet’s homepage). Once you’ve done so, please ensure that you are signed in to the correct Order Manager account – you can verify this in the Settings page.
- Find the small gray printer icon at the bottom of your Order Manager dashboard to view your connected printers.
- Installing a new printer is easy! Once you tap the "New Printer" button, you can add a printer from any of our supported vendors.
- Choose the printer model you want to set up on this screen, or view the complete list of our supported printers.
- Find your printer’s model/serial number on the sticker on the back or bottom of your printer.
- Choose the proper connection type for your device (i.e. “Bluetooth” if wireless or “Ethernet” if hardwired).
- The next screen shows some tips on properly setting up your printer. Use them!
- Once you tap "Find My Printer," the Otter app will scan for your printer and show it on the screen for your approval.
- Select your printer, and you're all set!
List of Supported Bluetooth Printers
- Epson TM-m30
- Epson TM-m30II
- Epson TM-m30II-H
- Epson TM-H6000V
- Epson TM-M50
- Epson TM-P80
- Rongta RPP02N
- Rongta RPP02N-MBU
- Rongta MP-58R
- Rongta RP328-E
- Rongta RP328
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