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Hardware

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Printers

  • Otter Printer Options

  • Ticket Settings

  • How to Configure Printer Settings in the Otter App

  • Connecting an Otter Cloud (Hardwired) Printer via Ethernet Cable

  • What receipts features are customizable?

  • Routing Customer Tickets by Fulfillment Mode

See all 12 articles

Tablets

  • Tablet Overview and Setup

  • How to connect the Otter tablet to Wi-Fi

  • How do I adjust the volume of my tablet?

  • Tablet Hardware Troubleshooting

  • How do I switch from Portrait to Landscape mode?

  • How Do I Get A Tablet Replacement?

POS Terminals

  • POS Terminal Customer Display Not Working

  • Otter POS Hardware Setup Guide

  • Assembling your Otter POS (Gen 2) Terminal

Handhelds

  • Otter Handhelds Setup Guide

  • Otter Handhelds Introduction

Kiosks

  • Otter Kiosks Introduction Guide

  • Kiosk Mini Setup Guide

  • Kiosk (27" & 21") Setup Guide

  • Assembling your Samsung Kiosk and Payment Terminal

  • Configuring Kiosk Settings

  • Kiosk Brand Selection

See all 8 articles

Card Readers

  • Connect your card reader

  • Card Reader Connection Issue

Cash Drawers

  • Cash Drawer Transfers

  • Cash Drawer Setup Guide

  • Cash Drawers Troubleshooting

Kitchen Display System (KDS)

  • Otter KDS Reporting

  • Kitchen Display System (KDS) Introduction Guide

  • KDS Setup and Settings

  • Geekland KDS Hardware Installation

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