Summary
Web Order Manager brings together your delivery apps so you can manage all your online and offline orders from a single place without an Otter-issue tablet.
With Web Order Manager you can:
- Automatically accept orders and print tickets to reduce missed orders.
- Schedule a store pause or add prep time to avoid delays.
- Send your POS straight to the kitchen to easily consolidate orders and avoid manual errors.
- Get notified instantly when a customer changes their order.
- Notify delivery app couriers when an order is ready for pickup.
- Take control of the delivery with Otter's couriers & logistics features.
- Mark items unavailable across any brand or location with just a few clicks.
- Gain insights about your delivery performance.
Features
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Order consolidation |
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Auto-accept and print |
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Modified order notification |
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Manual order entry |
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Delivery apps and POS integrations |
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Order history |
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Item 86ing |
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Store pause |
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Third-party delivery integration |
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Fleet management |
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Prep time management |
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Business performance reports |
If you need additional help or information, you can contact support via the following:
- Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
- SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.
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