Integrations Introduction

Overview

Otter integrations give you access to all your apps and services in one place. Otter can integrate with your POS system, delivery platforms, and direct-to-customer sales apps (online ordering) to provide one easy dashboard for all channels.

By integrating with Otter you can:

Maintain your business in one consolidated place
Easily manage orders from different platforms
See a single view of your order queue from all platforms
Connect to delivery drivers
Organize and manage your staff

Integration Types

You can integrate the following restaurant softwares with Otter:

Point of Sale (POS)
Delivery Partners
Direct to Customer
Couriers
Staff Management
Virtual Brands

Check out more information about each integration with Otter below.

Point of Sale Integrations

POS Integration Image POS Integrations allow you to manage in-store and online orders in a single place— this means when you receive an online order integrated with Otter, it will automatically be processed through your POS system.. Learn more about POS integrations here.

POS Integration Examples:

Toast

Clover

Square

View a full list of POS system integrations compatible with Otter here.

Delivery Partners

Delivery Partner Integrations take all orders made through delivery-apps and send them to a single device for more efficient operation. Most Delivery Partner integrations can be easily self-onboarded.

Delivery Partner Integration Examples:

View a full list of Delivery Partner integrations compatible with Otter here.

Direct to Customer

Direct to Customer Image Direct to Customer Integrations consolidate direct online orders from your website and other sites to help easily track and fulfill orders from one place through Otter.

Direct to Customer Integration Examples:

Bento Box

Flipdish

delivery.com

View a full list of Direct to Customer integrations compatible with Otter here.

Couriers

Couriers Integrations Image Courier Integrations helps you control your business’ deliveries and make sure orders are picked up by your own delivery drivers.

Courier Integration Examples:

DoorDash Drive

Relay

Shipday

View a full list of Courier integrations compatible with Otter here.

Staff Management

Staff Management Integrations lets you organize your workforce, hours, wage payments, and more in the same place you’re viewing other business information.

Staff Management Integration Examples:

Homebase

Deputy

View a full list of Staff Management integrations compatible with Otter here.

Virtual Brands

Virtual Brands Integrations Image Virtual Brands Integrations sends online orders from your second brand to your singular order queue to efficiently fulfill orders.

Virtual Brands Integration Examples:

Future Foods

SideDoor

View a full list of Virtual Brand integrations compatible with Otter here.

FAQs

For some integrations, there is a self-serve option from the Otter Dashboard. Just click Profile > Settings > Integrations to explore or search for an integration to connect.

If the integration you're looking for isn't listed on that page, that doens't mean you can't integrate that platform with your Otter account— you'll just need to reach out the Otter team for help getting connected.
If the ordering platform allows you to set a "utensils" option in the ordering platform's Merchant Portal, no further action is needed – it will automatically show up on Otter.

If the platform doesn’t have this option, you can create a mandatory modifier group in the Otter Self Serve Menu Management tool. Attach this group to all your items, and "Utensils" will appear as a modifier. This way, the option of "Utensils" will show as a modifier. Learn more on modifier groups here
If you need to update the account username for an integration, please contact our support team. We’ll help disable the current integration and assist you in setting up your new account with Otter

Still need help? Reach out to our team:

Updated July 09, 2025 02:08