How do I switch from Portrait to Landscape mode?

Changing Modes in Web Order Manager

You have the ability to switch the Otter One app from Portrait to Landscape mode. To do so, you will need to tap on the Account icon in the app and select your preferred option.

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Changing Modes in New Order Manager

If you are using New Order Manager, please check the device settings and ensure the Auto-rotate screen setting is toggled on. The Otter One app will automatically rotate the screen accordingly.


If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • SMS/Text or Telephone - Send us a text or give us a call anytime at 1-888-681-8837 for prompt service from our support experts.

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