Otter POS: KDS Setup and Settings

Otter Kitchen Display System (KDS) is an app that automatically appears in the Otter App interface when Otter KDS is part of your subscription.

This article will guide you through the process of setting up your Otter KDS for the first time.

Why Opt for Otter POS KDS?

Incorporating Otter KDS into your restaurant's operations is more than just a tool—it's the key to maximizing the potential of an omni-channel point-of-sale system. By streamlining the order process and improving communication between front-of-house and back-of-house staff, Otter KDS enhances the overall dining experience for your customers.

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Otter KDS Software Setup

When accessing Otter KDS on a device for the first time, selecting the KDS App will guide you through the setup and configuration process.

Steps	Instructions	Images
1.	On the Otter homepage, select the "KDS" app.
2.	Click on "Get Started".
3.	Set KDS Type: Configure your KDS to the specific needs of the restaurant stations. Assembler- an expo or QA station where items are consolidated before they are delivered to the guest. Line Cook- a station that preps food.
4.	Assign a Station Set a station for the KDS to limit the device to items that have been routed to that station. Note: When Line Cook is selected… Otter KDS will search the restaurant for its list of stations. Select the station where the KDS will be positioned. PLEASE NOTE: Before your Otter KDS hardware arrives, our Otter Onboarding team will set up your kitchen stations in advance. This means that when you receive your device, the pre-configured stations will automatically appear within the KDS, ready for immediate use.
5.	✅ KDS Software Setup complete Select "Confirm" to complete software setup. Other settings can be configured within the Otter KDS settings page.

Otter KDS Settings

A variety of Otter KDS settings can be customized within the KDS App. Select the "⚙️" button to access settings.

KDS Stations

In station settings, change the current KDS type:

Assembler: This is a KDS station where items are re-assembled, packaged, or plated. From an assembly station, items are given to the customer.
Line Cook: This is a KDS station where items are prepared in a kitchen. Items are then bumped from a kitchen KDS to an assembly KDS to be served to customers.

PLEASE NOTE: Line Cook Device is always mapped to a station. When setting the KDS as a Line Cook device, the device must be linked to a station.

Card Color Modes

In "Colors" settings, customize the color of Otter KDS order cards. There are two different color “modes” that can be configured: Fulfillment Type or Urgency.

Fulfillment Color Mode

Urgency Color Mode