Otter POS: Geekland KDS Hardware Installation

Lyre Montesines
Lyre Montesines
  • Updated

Getting ready to set up Geekland KDS hardware but unsure where to begin? This detailed guide covers each step of the installation process. Whether it’s powering up the KDS, connecting cables, or securely mounting the system, the guide provides a seamless setup experience. Follow along, and everything will be up and running in no time!

Kitchen Display System

 

 

 

 

 

 

 

 

 


 

Key Considerations

Before starting the setup, please note that Otter does not supply VESA mounts for the KDS. It is necessary to purchase and install a VESA-compatible mount at the desired location. To ensure successful installation and operation of the Otter KDS, make sure the following are in place:

  • Access to a power source at each mounting point
  • Stable network connectivity
  • Pre-installed VESA-compatible mounts

 


 

Features and Specifications

Geekland 15.6" KDS Screen

 

Dimensions

KDS Dimensions.jpg

Features

  • Main CPU:  RK3399 Hexa-core @ 1.9 GHz
  • Display: 15.6″ (inch) IPS
  • Resolution: 1920*1080 pixels
  • RAM: DDR3  4GB
  • Flash: 32GB
  • OS:  Android 11
  • Bluetooth:  Yes
  • Mini USB OTG / USB Host 2.0
  • Camera:  Front: 5.0 MP
  • PoE: 802.3 at
  • VESA: 100x100mm
  • Installation Options: Wall Mount ( In-wall and on-wall ), desk mount, pole mount, shelf mount
  • Case: Metal Case

Specifications

SKU GK-QR156-3399-4GB32GB-A11-KDS
System
CPU RK3399 Hex-Core @ 1.9 GHz
RAM 4GB DDR3
ROM 32GB
GPU Quad core Mali 400
OS Android 11
Display
Screen Size/Type 15.6″ LG IPS
Touch panel Capacitive
Resolution 1920×1080
IO Ports
Audio Built-in stereo speaker 2 X 3W
SD Slot 1
HDMI 1.4a
TF N/A
USB Mini USB OTG / USB Host 2.0
EAR JACK / MIC 1
DC POWER JACK 1
RJ-45 10/100 Ethernet RJ45
Power
PoE (Power Over Ethernet) 802.3at
Comms & Capabilities
WIFI     Wireless LAN 802.11 b/g/n
Bluetooth     4.0
Camera Front: 5.0 MP
Mechanical & Environmental
Mounting Options
  • VESA: 100x100mm
  • Wall Mount ( In-wall and on-wall ), Desk Mount, Pole Mount, Shelf Mount
Item Dimensions     443mmx193mm
Power Supply / Charger Wall charger (100-240V 50-60Hz 5V 2A)

Geekland 21.5" KDS Screen


Dimensions

21.5 KDS Dimension.jpg

Specifications

SKU GK-QR215-3399-4GB32GB-A11-KDS
System
CPU RK3399 Hex-Core @ 1.9 GHz
RK3588 Octa Core CPU @ 2.2 GHz
RAM 4GB DDR3
8GB DDR3 Optional for RK3588
ROM 32GB
GPU Quad core Mali 400
OS Android 11 RK3399 CPU
Android 12 RK3588 CPU
Display
Screen Size/Type 21.5″ LG IPS
Touch panel Capacitive
Resolution 1920×1080
IO Ports
Audio Built-in stereo speaker 2 X 3W
SD Slot 1
HDMI 1.4a
TF N/A
USB Mini USB OTG / USB Host 2.0
EAR JACK / MIC 1
DC POWER JACK 1
RJ-45 10/100 Ethernet RJ45
Power
PoE (Power Over Ethernet) 802.3at
Comms & Capabilities
WIFI     Wireless LAN 802.11 b/g/n
Bluetooth     4.0
Camera Front: 5.0 MP
Mechanical & Environmental
Mounting Options
  • VESA: 100x100mm
  • Wall Mount ( In-wall and on-wall ), Desk Mount, Pole Mount, Shelf Mount, Celling mount
Item Dimensions     527mmx319mmx60.9mm
Power Supply / Charger Wall charger (100-240V 50-60Hz 12v 2A)

 


 

Powering the KDS

The Geekland KDS devices support Power over Ethernet (PoE), allowing them to be powered and connected to the internet using an ethernet cable. To ensure PoE support, use Cat5 or above ethernet cables.

For PoE setup, a PoE-capable switch or router is recommended. If the network device does not support PoE, consider using a PoE injector. Both Geekland models are compatible with the IEEE 802.3at (PoE+) standard, but Otter does not supply the ethernet cables.

Non-POE Alternative


 

If PoE is not available, a power source at the mounting point will be required. Connect the power cord to the bottom of the KDS screen to turn it on.

 


 

Connecting the KDS Ethernet

Ethernet Connection


 

The KDS features an ethernet port located at the bottom of the screen, which may have black tape covering it—simply peel it back. If using POE, the ethernet cable will both power the KDS and provide an internet connection.

WiFi Connection


 

If an ethernet connection is unavailable, the KDS can connect via WiFi. For optimal performance, ensure there are no steel, brick, or concrete partitions between the router and the KDS. Avoid using non-business-grade internet connections like cellular hotspots or phone tethering. To connect to WiFi, navigate to Settings Network & Internet Internet.

 


 

Mounting the KDS

When choosing a mount for the KDS, select professional-grade models designed for demanding environments. Ensure the mount supports at least 15 lbs for 15.6” displays and 30 lbs for 21.5” models. Both displays are compatible with 100×100 VESA, so opt for arm or articulating mounts with locking mechanisms to ensure stability during touchscreen use.

Types of Mounts

d8f48f4f-4d3e-490c-b0db-04c4ae1daa2d.png

 


 

Need help? Our support team is available via the following channels:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of your POS device. 
  • Telephone or SMS/text - Call or text us anytime at 1-727-268-8471 for prompt service from our Otter POS support experts.
  • Email - Send us an email at otterpossupport@tryotter.com and get a response within 24 hours

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