Otter POS: Geekland KDS Hardware Installation


Getting ready to set up Geekland KDS hardware but unsure where to begin? This detailed guide covers each step of the installation process. 

Whether it’s powering up the KDS, connecting cables, or securely mounting the system, the guide provides a seamless setup experience. Follow along, and everything will be up and running in no time!

Kitchen Display System (KDS)

 


 

Key Considerations

Before starting the setup, please note that Otter does not supply VESA mounts for the KDS. It is necessary to purchase and install a VESA-compatible mount at the desired location. To ensure successful installation and operation of the Otter KDS, make sure the following are in place:

  • Access to a power source at each mounting point
  • Stable network connectivity
  • Pre-installed VESA-compatible mounts

 


 

Features and Specifications

Geekland 15.6" KDS Screen

Dimensions

15.6" Geekland KDS Dimensions

 

Specifications

Stock Keeping Unit
SKU GK-QR156-3399-4GB32GB-A11-KDS
System
CPU RK3399 Hex-Core @ 1.9 GHz
RAM 4GB DDR3
ROM 32GB
GPU Quad core Mali 400
OS Android 11
Display
Screen Size/Type 15.6″ LG IPS
Touch panel Capacitive
Resolution 1920×1080
IO Ports
Audio Built-in stereo speaker 2 X 3W
SD Slot 1
HDMI 1.4a
TF N/A
USB Mini USB OTG / USB Host 2.0
EAR JACK / MIC 1
DC POWER JACK 1
RJ-45 10/100 Ethernet RJ45
Power
PoE (Power Over Ethernet) 802.3at
Comms & Capabilities
WIFI Wireless LAN 802.11 b/g/n
Bluetooth 4.0
Camera Front: 5.0 MP
Mechanical & Environmental
Mounting Options
  • VESA: 100x100mm
  • Wall Mount ( In-wall and on-wall ), Desk Mount, Pole Mount, Shelf Mount
Item Dimensions 443mmx193mm
Power Supply / Charger Wall charger (100-240V 50-60Hz 5V 2A)

Geekland 21.5" KDS Screen

Dimensions

21.5" Geekland KDS Dimensions

 

Specifications

Stock Keeping Unit
SKU GK-QR215-3399-4GB32GB-A11-KDS
System
CPU RK3399 Hex-Core @ 1.9 GHz
RK3588 Octa Core CPU @ 2.2 GHz
RAM 4GB DDR3
8GB DDR3 Optional for RK3588
ROM 32GB
GPU Quad core Mali 400
OS Android 11 RK3399 CPU
Android 12 RK3588 CPU
Display
Screen Size/Type 21.5″ LG IPS
Touch panel Capacitive
Resolution 1920×1080
IO Ports
Audio Built-in stereo speaker 2 X 3W
SD Slot 1
HDMI 1.4a
TF N/A
USB Mini USB OTG / USB Host 2.0
EAR JACK / MIC 1
DC POWER JACK 1
RJ-45 10/100 Ethernet RJ45
Power
PoE (Power Over Ethernet) 802.3at
Comms & Capabilities
WIFI Wireless LAN 802.11 b/g/n
Bluetooth 4.0
Camera Front: 5.0 MP
Mechanical & Environmental
Mounting Options
  • VESA: 100x100mm
  • Wall Mount ( In-wall and on-wall ), Desk Mount, Pole Mount, Shelf Mount, Celling mount
Item Dimensions 527mmx319mmx60.9mm
Power Supply / Charger Wall charger (100-240V 50-60Hz 12v 2A)

 


 

Powering the KDS

The Geekland KDS devices support Power over Ethernet (PoE), allowing them to be powered and connected to the internet using an ethernet cable. To ensure PoE support, use Cat5 or above ethernet cables.

For PoE setup, a PoE-capable switch or router is recommended. If the network device does not support PoE, consider using a PoE injector. Both Geekland models are compatible with the IEEE 802.3at (PoE+) standard, but Otter does not supply the ethernet cables.

Non-POE Alternative


If PoE is not available, a power source at the mounting point will be required. Connect the power cord to the bottom of the KDS screen to turn it on.

 


 

Connecting the KDS Ethernet

Ethernet Connection


The KDS features an ethernet port located at the bottom of the screen, which may have black tape covering it—simply peel it back. If using POE, the ethernet cable will both power the KDS and provide an internet connection.

Wi-Fi Connection


If an ethernet connection is unavailable, the KDS can connect via Wi-Fi. For optimal performance, ensure there are no steel, brick, or concrete partitions between the router and the KDS. Avoid using non-business-grade internet connections like cellular hotspots or phone tethering. To connect to Wi-Fi, navigate to Settings > Network & Internet > Internet.

 


 

Mounting the KDS

When choosing a mount for the KDS, select professional-grade models designed for demanding environments. Ensure the mount supports at least 15 lbs for 15.6” displays and 30 lbs for 21.5” models.

Both displays are compatible with 100×100 VESA, so opt for arm or articulating mounts with locking mechanisms to ensure stability during touchscreen use.

Types of Mounts

Types of Mounts for KDS

 


 

Still need help? Reach out to our team:

Chat Icon in Otter Dashboard Live Chat   Text bubble Text/SMS Message   Email Icon Email
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard.  

+1 (888) 681-8837

Send us a text to the number above for assistance over text message.

  Send us an email at otterpossupport@tryotter.com.

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