How to View Canceled Orders in Web Order Manager
Orders canceled by a party other than the restaurant will sit at the top of the incoming order screen and will show as Cancelled.
To clear a canceled order, click on the order and select Clear Order. This will drop the order off of the screen.
You can see any canceled orders on the Order History page.
A canceled order will be clearly marked with a red bubble that says Cancelled on the right-hand side of the Order History page.
To navigate to the Order History:
- Use the menu icon (☰) in the upper left-hand corner of your screen
- Click on the History section on the side panel that pops out
How to View Canceled Orders in New Order Manager
- Select Orders in the homepage.
- Select the Canceled tab on the top banner.
- In order details, select Remove from list to remove a canceled order.
Please review What is my Order History to locate your Order History in New Order Manager.
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