How do I accept orders with POS?

For systems set to Manual-Accept, once the order appears on your screen, first set the appropriate prep time, then click Accept

For systems set to Auto-Accept, the order will automatically be accepted for you. Once the order has been accepted and added to the POS, click on the order and click Added to POS.

To view which POS systems we currently integrate with, please visit https://www.tryotter.com/integrations.

Still need help? Reach out to our team:

Chat Icon in Otter Dashboard Live Chat   Text bubble Text/SMS Message
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard.  

+1 (888) 681-8837

Send us a text to the number above for assistance over text message.


Updated

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request