Summary
This article goes over the customizable features in receipts that print from Otter-provided printers.
Customizable Options
Otter can customize the following on its printer receipts:
Feature | How to Update |
Price display |
Order Manager > Settings |
Time/Time Zones | Contact Support |
Modifier Groups |
Contact Support |
Restaurant Name |
Contact Support |
Font Size |
Contact Support |
Language Preferences
Otter Printers do not have the ability to translate menu items into another language.
If you would like another language printed on the receipt, please note that you will need to build this out in your own delivery platform menus. Once done, your orders within Order Manager and your receipts will surface your preferred language.
Can I add prices to my tickets?
Yes! You can do so via the Settings in Otter.
- Click on the menu icon in the upper left-hand corner of the screen
- Navigate to Settings
- Find the option titled Print Receipt Prices
- You can toggle this ON/OFF to customize your receipt
How do I update the correct time on my tablet and receipts?
Adjusting the time on your tablet will also adjust your receipt times. You can do so by following these simple steps:
- Navigate to the tablet home screen, using the button on the front of the tablet
- Select Settings
- Select General Management > Select Time Zone
- Select the correct time zone
- Go back to the Tablet home screen and re-open Otter
You should be all set!
Still need help? Reach out to our team:
Chat with support by clicking the chat icon in the bottom right corner of the Otter Dashboard. |
+1 (888) 681-8837 Send us a text to the number above for assistance over text message. |
Updated