What receipts features are customizable?

Stefania Sarti
Stefania Sarti
  • Updated

Currently, we can customize the following on receipts:

Customizable Options Where?

Price display

Order Manager > Settings
Time/Time Zones Contact Support Via Live Chat / Email 

Modifier Groups

Contact Support Via Live Chat / Email 

Restaurant Name

Contact Support Via Live Chat / Email 

Font Size

Contact Support Via Live Chat / Email 


If you would like another language printed on the receipt, please note that you will need to build this out in your own delivery platform menus. Once done, your orders within Order Manager and your receipts will surface your preferred language.

If you need additional help or information, you can contact support via the following:

  • Chat - Our live agents are available 24/7 to help you through your Otter device. Tap the chat button on the top right corner of the home screen.
  • Telephone or SMS/text - Call or text us anytime at 1-888-681-8837 for prompt service from our support experts.
  • Email - Fill out this form and our support team will respond via email within 24 hours.

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